Accessibility Statement

Last Updated: 11 August 2026

Our Accessibility Approach

Spa Supreme aims to make its website, product information and customer support usable by as many people as reasonably possible, including people who use assistive technologies.

Accessibility is an ongoing process. We use the Web Content Accessibility Guidelines, WCAG, as a reference when reviewing website content and functionality. This statement does not claim that every page or third-party feature currently meets a particular conformance level.

Areas We Review

Clear headings, labels and page structure
Keyboard access to interactive functions where supported
Text alternatives for meaningful images where available
Readable text, colour contrast and scalable layouts
Forms, links and controls that can be identified and understood
Mobile, tablet and desktop presentation

Third-Party Content

Some checkout, payment, order-tracking or other embedded functions are provided by third parties. Accessibility can vary across those services. We review reported barriers and work with the relevant provider where necessary.

Requesting Assistance

If you experience difficulty accessing information, using a website feature or completing an order, contact us. Tell us the page or function involved, the device or browser used and the format or assistance needed. We will review the request and provide a reasonable alternative where possible.

Email: contact@spasupreme.co.uk
Phone: +44 7456456605

Customer Support

Monday–Friday: 9:00 AM–6:00 PM
Saturday & Sunday: Closed
Time Zone: Europe/London (GMT in winter and BST in summer)
Response Time: We respond within one business day.

Business Information

Legal Company Name: JMF ECOMMERCE LTD
Trading As: Spa Supreme
Company Number: 16939103
Registered in: England and Wales
Address: 128 City Road, London EC1V 2NX, United Kingdom
Phone: +44 7456456605
Email: contact@spasupreme.co.uk