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Disclaimer

Disclaimer

Last updated: 14 October 2026

General Information

The content provided on Spa Supreme is for general informational and shopping purposes.

We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability and other information on our website are accurate and up to date. However, occasional errors or changes may occur.

If we discover an error affecting an order, we will contact the customer and explain the available options in accordance with applicable consumer law.

Nothing in this Disclaimer affects your statutory consumer rights.

Limitation of Liability

To the extent permitted by applicable law, Spa Supreme is not responsible for losses arising from circumstances beyond our reasonable control or for losses that were not reasonably foreseeable.

Nothing in this Disclaimer excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Breach of statutory consumer rights

  • Any other liability that cannot lawfully be excluded or restricted

Our responsibilities in relation to the sale and supply of products remain subject to applicable UK consumer protection legislation, including the Consumer Rights Act 2015.

External Links

Our website may contain links to third-party websites for informational purposes.

Spa Supreme does not control or endorse the content, policies or practices of independent third-party websites.

We recommend reviewing the relevant terms and privacy policies before using external websites.

Nothing in this section limits any responsibility that cannot lawfully be excluded.

Product Information

Product images and descriptions are provided to help customers make informed purchasing decisions.

Minor visual differences may occur due to lighting, photography, screen settings or natural variations in materials.

Product specifications, prices and availability may change from time to time.

We make reasonable efforts to ensure that the information displayed is accurate and that products supplied correspond to their descriptions.

Nothing in this section affects your statutory rights if a product is faulty, not as described or otherwise fails to meet applicable legal requirements.

Our products are intended for use in accordance with the manufacturer's instructions, safety guidance and stated specifications.

No Professional Advice

Information provided on this website, including product descriptions, blog articles, FAQs and guides, is intended for general informational purposes.

It should not be treated as personalised medical, legal, financial, electrical or other professional advice.

Customers should consult an appropriately qualified professional where specialist advice is required.

For saunas, ice baths, massage chairs and other wellness equipment, customers should follow the manufacturer's instructions and seek medical advice where relevant to their individual circumstances.

User Responsibility

Customers are encouraged to review product dimensions, specifications, electrical requirements, delivery access and installation requirements before purchasing.

Products should be used and maintained in accordance with the manufacturer's instructions and applicable safety guidance.

Where professional electrical work or specialist installation is required, appropriately qualified personnel should be used.

These responsibilities do not reduce or replace Spa Supreme's legal obligations to consumers.

Governing Law

This Disclaimer is governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in the customer's place of residence.

Nothing in this Disclaimer restricts a consumer's statutory rights or any right to bring proceedings in a court with jurisdiction under applicable law.

Company Information

Trading Name: Spa Supreme

Registered Company Name: JMF ECOMMERCE LTD

Company Registration Number: 16939103

Registered Address: 128 City Road, London EC1V 2NX, United Kingdom

Telephone: +44 330 122 0833

Email: contact@spasupreme.co.uk

Website: https://spasupreme.co.uk

Customer Support Hours

Monday–Friday: 9:00 am–6:00 pm (UK time)

Saturday & Sunday: Closed

Response Time: We aim to respond within one business day.